Dubai: Getting connected

There are two telecom operators, Du and Etisalat. They offer a range of pay-as-you-go and post-paid contract plans. To set up a contract you’ll require a variety of documents including your passport with your residence visa, along with proof of your address, for example your tenancy contract.

While you can choose your supplier for your mobile network, for your home phone, cable TV and internet package there is no choice in supplier – it depends on where you live. All internet usage is regulated by Telecommunications Regulatory Authority (TRA) so you may find that some sites may be blocked if they are of a political, religious or offensive nature. There are a wide range of TV packages to choose from, in many languages, covering children’s programmes, films and sport.

There is no door-to-door postal system in Dubai and so a PO Box address is a necessary investment. Visit your nearest post office to fill out an application.  Alternatively, many people use their employer’s PO Box to receive mail and other correspondence.

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• History
• Housing
• Finding a school
• Working
• Let's talk about money
• Saving money
• Getting connected
• Getting legal
• Getting wheels
• Driving
• Public transport
• Climate
• Things to see and do
• Where to shop
• Dubai culture
• Language
• Useful websites

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Need a break?

There is nothing like a bit of exploring to help you feel settled. If you've just moved to the UAE and Oman you might like to give these trips a go. Just click here:
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